Amazon’s Mayday button was introduced last year to assist Amazon customers in using their Kindle Fire HDX tablets. Contacting support in real time on a tablet wasn’t an option back then but the Mayday feature enabled users to contact Amazon customer service representatives, 24 hours a day. Three-quarters of Kindle Fire HDX tablet owners are using the tech support button for IT support and other … [Read more...]
Amazon under Labor dept. scanner over 2 workers death in Warehouse
The U.S. Department of Labor is investigating the death of two Amazon warehouse workers who reportedly died while they were on the job. According to the sources, the Labor department is probing for possible labor issues that may have led to the workers’ death. Meanwhile, Amazon warehouse has refuted the charges of ill-treatment with the workers. "Any accident that occurs in a facility is … [Read more...]